How to Use Store Credit
How to Use Store Credit
Use your KUMORI Store Credit towards your next purchase by following these simple steps.
1. Add products to your cart
Choose your products and sizes, then click Add to Cart. Once you have added everything you want, click View Cart or open the cart using the bag icon.
2. Select “Pay via Store Credit”
In your cart, scroll down below Estimated total. You will find Pay via Store Credit. Tick the box next to it.
See where to find this option
3. Click “Check out”
After ticking Pay via Store Credit, click Check out to open checkout.
4. Apply your Store Credit
Under the Payment heading, look for Apply store credit. Tick this box to apply your available credit. If it is already ticked, leave it selected.
Cannot see “Apply store credit”?
Sign in using the same email address on which your Store Credit was issued.
- If checkout shows Sign in beside Contact, click it.
- If you see a three-dot menu beside the account details at the top, open it to find the account or sign-in option. If another email is signed in, sign out and use the correct email.
- Enter your email address and the one-time verification code (OTP) sent to your email.
- After signing in, return to the Payment section. Your available Store Credit should appear. Tick Apply store credit.
Signing in allows KUMORI to identify your customer account and its Store Credit balance. Simply typing an email into the Contact field does not complete sign-in.
Check the remaining amount
Review your order total after the credit is applied. If the order costs more than your available credit, pay the remaining amount using an available payment method. If it costs less, your unused credit remains available until its expiry date.
Example: For an order of ₹1,890 with ₹600 Store Credit applied, the remaining amount to pay is ₹1,290.
Tip: You can also sign in using the customer login icon beside the cart before shopping.
Still need help? Email kumoriindia@gmail.com with your order number and the email linked to your Store Credit.
